Why do we CRM?

Has anyone really raised the question, “why do I need a CRM system?”. In the auto industry a salesperson strictly sells cars. Mangers use CRM to track sales peoples activity. In a smaller dealership there is no CRM or managers. So why should larger dealerships?

It’s very simple, managers are not hiring the right salespeople. In a small town, a sales person knows everything about everyone naturally. With that kind of connection, the road to the sale comes very easy.

This is an instance where technology falls short. No CRM can ever compete with a small town salesperson. Solution: www.recruitthewinners.com

Its over… iPad is the only choice.

I have completed the triple double geek. I just made a VoIP call that hunted down the service manager (calling their desk, cellphone, and home) while listening to the “Tron” Soundtrack via Napster and practicing my fruit ninja critical hits. Did I mention I was using a bluetooth headset?
This machine is awesome. I cannot contain myself. I have to get developers license for this machine. The sky is the limit. I hear ADP already has an API. I truly believe this machine can do everything.
Take my free advice, login to Ebay and get one. A used 16GB wifi only will do. The second version of iPad will release soon, so don’t spend more then $500. Computers, Laptops and Netbooks are a waste of money, unless you plan on sitting in a chair (not a great money maker).
This thing is going to free us much like the cellphone did.

Open Source Automotive Management System

Has anyone created or even dreamed up an Open source DMS? Has the big DMS Giants been keeping us back from achieve a dream? Truth be told, they have. The giants have this “Validation” strategy with the vehicle manufactures. You see, the Manufactures believe that dealerships data can corrupt their day to day operations. It’s like anti-virus for ordering a vehicle. RIDICULOUS!

If we could recreate a universal database, open the network without compromising security and re-do the interfaces. We could really have something. How hard is it to order 100 2x4s from Home Depot and have them deliver it to your house. Why is it so difficult to order 100 Ford Fiesta’s to our dealership? If the messages back and forth were XML, encrypted by SSL over the Internet.

What is first, the internet was already created and SSL is almost a system standard. What is left is XML. Who would like to help create the standards for DMS XML? Well, we have a problem with that statement, DMS is already taken by Document Management Systems. How about Dealer XML? What about the Manufactures? I came to AMS XML for Automotive Management System XML. Who is with me? If you are… http://code.google.com/p/firedms/

Apple Retail

This iPad thing is revolutionary. So of course, I want to get on the boat and make some money. I want to open an Apple Store. I went to Apple.com to see what the cost would be. OMG! No Franchising? Are you kidding? Apple owns every Apple Store? How do they do this? Apple completely controls the Apple Market. How do I spread the word of this super product?

Simple fact is, Apple controls the spread. I can become a reseller at 3% or an independent service repair. Even that doesn’t come with a profit margin. So I have given up the Dream of owning my piece of the Apple. I did find this cool little search widget.



Deep Freeze and Whitelist

I cannot recall where I found this software, but I am glad I did. Faronics has used a simple idea about computing. Lock down your O.S. and partition your drive to store your user profile. This is not a new idea. Faronics has found a way to manage this concept better. With Faronics Deep Freeze, you can do just that, Lock your O.S. and allow file changes. However, what do you do when there is a patch or upgrade needed? I used to go to all my computers and check for updates under the admin. Not anymore. There is a central control that easy to use. Check out Faronics Deep Freeze Server. You can set all O.S. to Thaw, update and Freeze that drive back down. Super Easy.

I know this next statement will get me in trouble. These Antivirus companies are too slow to react to Viruses. I have had 10% success with combating first day viruses. Systems are down and I don’t know why. Antivirus is up-to-date and all the patches are in, what is the process running in the background? It seems that the message boards are better at detection and removal than the so called experts. I pay almost $100 per user per year for less than message board quality. Not anymore. Antivirus distributes a blacklist of do not execute. Bringing me to Faronics Anti-Executable. That’s right! If it isn’t on the list, you are not going to open. Group policies can be created to allow that massive Adobe update, but block the installation of MSN toolbar. What a concept.

Don’t forget FARONICS.